Press Ganey Recognition
February 4, 2010
Dr. Morrie Gold
Chester County Ob-Gyn Services
Building D - 3rd Floor - Suite 600
915 Old Fern Hill Road
West Chester, PA 19380
Dear Dr. Morrie Gold
Congratulations! I am excited to recognize your efforts, which have resulted in a statistically significant improvement
for Chester County Ob/Gyn Services. Your hard work and dedication to quality improvement are evident in the increase of your
Medical Practice patient satisfaction scores for the Likelihood to Recommend Question. You should be very proud of your
organization's achievements.
Your mean score has increased by 6.5, which is statistically significant. Press Ganey recognizes that the change in
score was not random, but due to some change within your facility. Your patients have recognized this change!
 Sincerely
Cindy Truax
Improvement Manager
Press Ganey Associates
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